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Frequently Asked Questions

Q: Do you offer sibling discounts?

A: Yes, but only during regular registration. We don't offer sibling discounts during early bird registration. The sibling discount starts with the second child at $10 off per child. 

Q: My family needs some financial assistance, do you offer any help?

A: Yes! We want all players who want to play. You will first need to fill out a scholarship application located under our Scholarship page. If you need assistance for more than one player, you will need to fill out a separate application for each child. You should receive a response from our league administrator within 48 hours. Please wait to register your player(s) until you have received an email.

***Please Note: Our Soccer Tots program is not eligible for financial assistance or the early bird discount, as it is already significantly reduced in price.***

 

Q: What is your refund policy?

A: There are three time frames of withdrawal from the league that dictate the amount, if any, of refund you will receive:

  1. If you change your mind once you've completed registration, you are entitled to a full refund if you notify the league admin ON or BEFORE Opening Day.

  2. If you decide AFTER Opening Day, up until the second week of the season, you will receive a full refund minus a $30 administrative fee.

  3. If you withdraw AFTER the second week, there will be NO refunds.

 

Q: Do I have to participate in the season's fundraiser?

A: Yes! Our seasonal fundraiser helps pay for our scholarship program and equipment needs. Fundraisers change each season. However, if you choose to pay the $60 buy-out per family at the time of registration, you will have fulfilled your obligation (only applies when fundraising occurs)

Q: Do I have to volunteer during the season?

A: Yes! Each family is required to volunteer up to 2 hours a season per family, unless you select the $60 buy-out at registration. Volunteering really helps our league function. We couldn't have a successful league without our volunteers! It's also a great way to meet other families in our league.

 

Q: How do you decide which team my child plays on?

A: These are the factors that we consider when placing a player on a team (in order of importance): 1) Practice Availability, 2) Siblings, 3) Experience Level (to ensure teams are balanced), 4) Even number of boys and girls if possible, 5) Age, 6) Buddy Request (if applicable). Please know we do our very best to accommodate your requests. The ONE request we can guarantee will be your "not available" practice day you will select during registration. 

 

Q: How many players can I request to be my buddy (teammate)?

A: We ask that you request only ONE. Write the FULL NAME of the child. Sign up early and ask your buddy to sign up EARLY. We do our very best to match you with your buddy. However, it is not guaranteed because the most important factors are your exclusion day (the day you cannot practice) and placing siblings on the same park on the same practice day. 

 

Q: I've just registered, what's next?

A: Congratulations, and welcome to our CAA family! You will be receiving an email close to opening day, notifying you that your player has been assigned to a team. Please download the Demosphere (our sports management program) app to be ready to view and communicate with your team.

Q: What equipment will my child need? 

A: Every child is REQUIRED to wear shin guards to play (even soccer tots).* Soccer cleats are recommended but not required. If your child would like to bring their own ball to practice they can. Coaches will have a bag of balls, but some players like to bring their own. Soccer tots, division 1 and 2 use size 3 balls, division 3 uses size 4 balls and division 4 uses size 5 balls. All players will receive a jersey, black shorts and black soccer socks included with their registration fee. 

 *For the safety of our players, shin guards are required to play. NO exceptions.

If you have further questions you can message us on our Contact page.

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